Position Summary:
The Catholic Diocese of Raleigh, North Carolina is seeking a highly communicative and service-oriented Facilities Manager. The Facilities Manager reports to the Director of Property, Construction, & Risk Management. The Facilities Manager oversees building maintenance and upkeep and any minor remodeling of facilities, and serves as back-up for building security system administration and emergency response situations. The Facility Manager assists in planning of future building space and supply need, and may personally perform minor maintenance functions. Additionally serves as primary point of contact for supply vendors and the property management firm and oversees a communication program to keep building users and constituents informed of activities and to address maintenance calls.
Essential Duties and Responsibilities:
- Maintains a high-level of communication with building users and constituents, building relationships and keeping a high standard of service.
- Immediately responds to urgent maintenance calls and resolves basic maintenance issues.
- Maintains a preventive maintenance program within the confines of an annual budget. This includes all heating, air conditioning, as well as maintenance and repair of buildings and equipment.
- Monitors annual budget for operations and expenses
- Conducts periodic equipment maintenance checks as well as checking plumbing, electrical, drainage, and security systems.
- Coordinates repair efforts with the property management firm for more complex maintenance situations.
- In consultation with the Director of Property, Construction, & Risk Management, sets long term plans for the maintenance of diocesan properties.
- Ensures proper set-up of conference rooms on a day-to-day basis, as it relates to furniture, audio/video equipment, supplies, etc.
- Assists with, and sometimes leads, the preparation and oversight of conference rooms for key committee and council meetings and special events.
- Ensures that general office supplies, copiers, oases, and kitchen areas are stocked appropriately.
- Serve as central point of contact for the purchase of general office supplies. Ensures purchases are cost effective and that an appropriate level of inventory is maintained.
- Arranges for furniture installations, facility renovations, and routine repairs.
- Identifies problems with the facility in terms of function and appearance, analyzes potential solutions to ensure that the physical space supports the needs of the organization.
- Maintains a clean, sanitary, and safe working environment.
- Maintains plan for fire evacuation and disaster response. Serves as back-up facility Emergency Response Coordinator.
- Maintains fire alarm and other fire protection and prevention systems.
- Responsible for waste disposal and recycling programs.
- Serves as back-up for the administration of the building security system.
- Serves as back-up to front desk reception as needed.
- Responsible for the maintenance of other properties owned by the Diocese, including regular inspections and reports.
- Maintains records of equipment, MSDS, projects, inspections, services, and utilities.
Minimum Requirements:
- Three to five years of experience working in facilities management, project management, or property management.
- Associate’s degree in Facilities Management, Construction Management, Business or related field. A Bachelor’s degree is preferred.
- Demonstrated ability to work and communicate professionally, verbally, and in written form with internal and external customers.
- Strong interpersonal skills and ability to work in a team environment.
- Ability to manage multiple projects using independent judgment and initiative.
- Work independently without regular direct supervision.
- Provide excellent customer service.
- Proficient in Microsoft Suite including Excel, Outlook, Word, and PowerPoint.
- Generally, an 8-hour day; however, must be available in emergencies on a 24-hour basis.
- Ability to diagnose and perform routine repairs. Certifications a plus.
- Ability to walk, stand, maintain balance, climb ladders, crouch, lift up to 50 lbs., bend, stoop, and reach above shoulder level.
- Ability to deal with moderate levels of stress related to time constraints and hazards of the job.
- Must satisfactorily complete the required background and reference checks.
- Must complete Diocese-sponsored Safe Environment Training.