St. Raphael the Archangel Catholic School
Employment Type
Full Time
Location
Raleigh, NC
Posted Date
Hours Per Week: 40
Position Summary:
St. Raphael the Archangel Catholic School in Raleigh, NC is seeking a Technology Assistant to perform technical duties, assess and repair computer systems, provide basic maintenance for site hardware, software and peripherals, administer active directory and g-suite accounts, and provide basic operational support for internal employee computer systems.
Key Responsibilities:
- Maintain and update computer hardware, software and peripherals:
- Daily remote device updates;
- Windows updates; and
- During holiday breaks and off hours - physical clean, disk clean, defrag.
- Monitor and respond to Helpdesk tickets.
- Assist in maintaining and troubleshooting site wired and wireless services and servers.
- Analyze and resolve errors and system failures.
- Assist in managing inventory of site technology and warranty service of equipment.
- Assist with administration of centralized printers and VOIP phone system.
- Make recommendations for technology-related issues.
- Member of Technology Steering Committee.
Minimum Requirements:
- Bachelor Degree in related field preferred.
- College-level course work in computer science or related.
- Experience, classwork or training in the support of Windows, Chrome, G Suite, iOS platforms.
- Proficiency in using applications and software.
- Demonstrated ability to learn and adapt.
- Must successfully complete criminal background and reference checks.
- Must complete Diocese-sponsored Safe Environment Training within 60 days of hire.