Technology Assistant

St. Raphael the Archangel Catholic School
Employment Type
Full Time
Raleigh, NC
Posted Date

Hours Per Week: 40 

Position Summary:

St. Raphael the Archangel Catholic School in Raleigh, NC is seeking a Technology Assistant to perform technical duties, assess and repair computer systems, provide basic maintenance for site hardware, software and peripherals, administer active directory and g-suite accounts, and provide basic operational support for internal employee computer systems.

Key Responsibilities:

  • Maintain and update computer hardware, software and peripherals:
    • Daily remote device updates;
    • Windows updates; and
    • During holiday breaks and off hours - physical clean, disk clean, defrag.
  • Monitor and respond to Helpdesk tickets.
  • Assist in maintaining and troubleshooting site wired and wireless services and servers.
  • Analyze and resolve errors and system failures.
  • Assist in managing inventory of site technology and warranty service of equipment.
  • Assist with administration of centralized printers and VOIP phone system.
  • Make recommendations for technology-related issues.
  • Member of Technology Steering Committee.

Minimum Requirements:

  • Bachelor Degree in related field preferred.
  • College-level course work in computer science or related.
  • Experience, classwork or training in the support of Windows, Chrome, G Suite, iOS platforms.
  • Proficiency in using applications and software.
  • Demonstrated ability to learn and adapt.
  • Must successfully complete criminal background and reference checks.
  • Must complete Diocese-sponsored Safe Environment Training within 60 days of hire.