Technology Assistant

Saint Raphael Catholic School
Employment Type
Part Time
Raleigh, NC
Posted Date

Hours Per Week:  24 hours/week (M, W, F) (Part-time)

Job summary: Perform technical duties to assess and repair computer systems, provide basic maintenance for site hardware, software and peripherals, administer active directory and g-suite accounts, and provide basic operational support for internal employee computer systems.

Reports to:  Principal

Primary Responsibilities:

  • Maintain and update computer hardware, software and peripherals.
    • Daily remote device updates
    • Windows updates
    • During holiday breaks - physical clean, disk clean, defrag
  • Monitor and respond to Helpdesk tickets.
  • Assist in maintaining and troubleshooting site wired and wireless services and servers.
  • Analyze and resolve errors and system failures.
  • Assist in managing inventory of site technology and warranty service of equipment.
  • Assist with administration of centralized printers and VOIP phone system.
  • Make recommendations for technology-related issues.
  • Participate as a member of the Technology Steering Committee and the Parish Technology Committee.

Qualifications and Requirements:

  • Graduation from high school and three years of experience.
  • Classwork or training in the use and support of Windows, Chrome, G Suite, iOS platforms and their management tools.
  • Demonstrated ability to learn.
  • Safe Environment Training (SET) and CPR/First Aid Certified required before employment start date.