The primary responsibility of the Coordinated Entry Support (CES) Specialist is to provide key data entry support related to the provision of coordinated entry intakes conducted at Oak City Cares. As such, the CES Specialist, will provide welcome, check-in, service data entry, and initial registration with guests at Oak City Cares seeking services related to coordinated entry. All data related to coordinated entry will be entered using the NC Homeless Management Information System (NCHMIS).
Associates degree with 1-3 years’ experience in data entry/data management; previous data entry and data tracking experience; detail-oriented with strong organizational skills; ability to multi-task in a fast-paced environment, while maintaining a primary focus on guests and their needs; ability to handle crisis situations and de-escalate situations while remaining calm and focused; knowledge of and commitment to Catholic teachings and practices and the mission of Catholic Charities of the Diocese of Raleigh; valid NC Driver’s License and a vehicle in working order for business use; authorized to work in the U.S.
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