The Technology Director provides effective and efficient project management support for data systems, networks and related Information Technology infrastructure, including local area and wide area networks and school telecommunication systems. Coordinates with Administration to provide the necessary support and leadership for projects in technology areas. Recognizes and identifies potential areas where existing policies and procedures require change or where new ones need to be developed, especially regarding future expansion.
Understand technology in education and able to work with people, communicate effectively with technical and non-technical personnel, work with multiple projects and meet multiple demands, lead the school's technology committee. Develop and maintain relationships with representatives of the computing and telecommunications industry, including technology consultants, telephone and internet companies.
Performs technical tasks as needed including tech support for staff and students.
Initiates and maintains positive relationships with other departments and members of the school community (Administration, Teachers, Staff, Students, Families); measures customer satisfaction with department programs and services to continually improve technology services.
Participates in the development, implementation, and maintenance of the departmental budget(s) and maintains budget records as required. Initiate, recommend, and/or administer contracts and service agreements.
Make hardware purchases including devices for our 1:1 program, staff computers, and Promethean boards, iPads, etc.
Receive, prioritize, and respond to incoming work orders, calls, and/or emails regarding equipment and/or connectivity problems. Diagnose and resolve technical hardware and software issues for students and staff.
Directs and deploys departmental resources to implement projects and programs using a ticket system.
Gathers information and prepares reports for presentations to management.
Performs related work as required.
Have a working knowledge of Windows-based networking Servers and Active Directory; VOIP Systems; IP/Ethernet, WAN/LAN/VLAN, and Wireless topologies; firewalls, routing/switching and Google Apps for Education, Office 365. Supervisory and managerial concepts and principles; computer network operating systems and protocols; network devices, wiring and cabling methods; NEC or equivalent telephone systems including VoIP; skill in working with a variety of hardware, software and operating systems.
Effectively implement project management methods to organize, monitor and ensure achievement of technical project objectives; coordinate multiple activities simultaneously; accurately assess the technological needs of a department or program; comprehend and stay current with evolving, complex technologies in multiple areas; make sound, educated decisions; work independently; establish and maintain cooperative working relationships with those contacted in the course of work; work with diverse populations; maintain records accurately and with confidentiality, as required; compile, organize and use various financial information necessary in the preparation of the departmental budget; control and monitor budget expenditures and resource development.